Terms of service

Terms of Service

Last Updated: October 22, 2026

Welcome to DRIVFOX.

This website is operated by DRX TECH (SHENZHEN) CO., LTD., a company based in Shenzhen, China, operating under the brand name DRIVFOX.

Throughout this website, the terms "DRIVFOX," "we," "us," and "our" refer to DRX TECH (SHENZHEN) CO., LTD.

By accessing our website or purchasing products from us, you agree to these Terms of Service. Please read them carefully before using our website.

1. General Terms

DRIVFOX offers travel charging accessories, universal travel adapters, and related electronic products through its official online store.

Our store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and services.

By using our website, you agree to comply with these Terms of Service and applicable laws and regulations.

If you do not agree with these Terms, please discontinue use of our website.

2. Website Use

By using this website, you confirm that you are legally capable of entering into a binding agreement in your jurisdiction, or that you are using the website with appropriate parental or guardian consent.

You agree not to:

Use our website for unlawful or fraudulent purposes.
Interfere with the security or operation of our website.
Submit false or misleading information.
Copy, reproduce, or commercially exploit website content without authorization.

We reserve the right to restrict access to our services where reasonably necessary to prevent fraud, abuse, or unlawful activity.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, and prices are accurate and up to date.

However, minor variations in product appearance, packaging, or specifications may occur.

Product availability is subject to change without notice.

We reserve the right to update product information, correct errors, or discontinue products at any time.

If a material error affects an order you have placed, we will contact you and provide an appropriate resolution, including cancellation and refund where applicable.

4. Product Safety and Proper Use

DRIVFOX products are designed to provide convenient and reliable charging solutions for travel and everyday use.

Customers should carefully review and follow all product instructions, safety warnings, and technical specifications.

Important Safety Information:

Universal travel adapters are not voltage converters.
Always verify that your connected devices support the voltage supplied at your destination.
Do not exceed the maximum rated electrical capacity specified for your product.
Use products only in accordance with their intended purpose and operating instructions.
Do not use damaged, modified, or improperly functioning products.
Keep electrical products away from water, excessive moisture, and other unsafe conditions.

Improper use may result in product damage or personal injury.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including applicable rights relating to defective products.

5. Orders and Payments

By placing an order through our website, you agree to provide accurate and complete billing, shipping, and contact information.

All prices are displayed in the currency indicated at checkout.

Applicable taxes, shipping charges, and other fees will be displayed before you complete your purchase.

Submitting an order does not necessarily constitute final acceptance of the order.

We reserve the right to decline or cancel orders for legitimate reasons, including suspected fraud, payment authorization failure, product unavailability, or material pricing errors.

If payment has already been collected for a canceled order, we will issue a refund in accordance with applicable law.

Payments are processed through authorized third-party payment service providers.

6. Shipping and Delivery

We work with third-party logistics and fulfillment providers, including Amazon Multi-Channel Fulfillment (MCF), to process and deliver orders.

Estimated shipping and delivery times may vary depending on product availability, destination, carrier operations, and other circumstances.

We will make reasonable efforts to fulfill orders within the timeframes communicated at checkout or in our Shipping Policy.

If an order is delayed, lost, or cannot be fulfilled, we will provide assistance and any remedies required by applicable law.

For additional information, please refer to our Shipping Policy.

7. Returns, Refunds, and Cancellations

We offer a 30-day return policy for eligible purchases made directly through our official website.

Returns, refunds, exchanges, and order cancellations are governed by our Return & Refund Policy.

Please review that policy for details regarding eligibility, return shipping costs, refund processing, and applicable conditions.

Nothing in these Terms limits your statutory consumer rights.

8. Intellectual Property

All content on this website, including text, graphics, product images, logos, designs, and other materials, is owned by DRX TECH (SHENZHEN) CO., LTD. or used with appropriate authorization, unless otherwise stated.

DRIVFOX and its associated branding are trademarks or other protected intellectual property used by DRX TECH (SHENZHEN) CO., LTD.

You may not reproduce, distribute, modify, or commercially use our website content without prior written permission, except as permitted by applicable law.

9. Third-Party Services and Links

Our website may contain links to third-party websites or integrate services provided by external platforms, including payment processors, shipping providers, and e-commerce service providers.

These third parties may operate under their own terms and privacy policies.

We are not responsible for the independent content or practices of third-party websites that we do not control.

However, the use of third-party providers does not relieve us of obligations owed to customers under applicable law.

10. Privacy and Personal Information

Your privacy is important to us.

Our collection, use, storage, and disclosure of personal information are described in our Privacy Policy.

Please review our Privacy Policy for information about how we handle personal data and the rights available to you under applicable privacy laws.

11. Disclaimer of Warranties

We make reasonable efforts to maintain an accurate, secure, and functional website.

However, website access may occasionally be interrupted due to maintenance, technical issues, or circumstances beyond our reasonable control.

To the extent permitted by applicable law, we do not guarantee that the website will always be uninterrupted or error-free.

This section does not affect any express product warranties or statutory rights relating to the products you purchase.

12. Limitation of Liability

To the extent permitted by applicable law, DRX TECH (SHENZHEN) CO., LTD. shall not be liable for indirect, incidental, special, or consequential losses arising solely from the use or unavailability of this website.

Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, personal injury caused by negligence, defective products, or any other liability that cannot legally be excluded or limited.

Any limitation of liability applies only to the extent permitted by the laws applicable to the relevant transaction.

13. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, services, or applicable legal requirements.

Updated Terms will be posted on this page with a revised "Last Updated" date.

Material changes affecting existing orders will not apply retroactively where prohibited by applicable law.

Continued use of the website after updated Terms take effect constitutes acceptance to the extent permitted by applicable law.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the People's Republic of China, except where mandatory consumer protection laws or other applicable laws require otherwise.

We encourage customers to contact us first to resolve concerns regarding orders, products, or services.

Nothing in this section limits any rights or remedies available to consumers under applicable law, including mandatory rights relating to jurisdiction or dispute resolution.